Policies & General Info

Office Hours

For information about boarding service please visit our Dog and Cat Boarding page

Policies and General Information when leaving your pet

Vaccination Requirements

Our guests’ health is a primary concern to us. Please bring a vaccination certificate verified by a licensed Veterinarian. Please make sure your pet will be covered through their entire stay.
Dogs:

• Rabies (1 or 3 year immunity based on your pet’s age)
• DA2PPV (1 – 3 year immunity based on your vet’s recommendation)
• Bordetella (6 or 12 month immunity). It is strongly recommended that your pet receive this vaccine at least 2 weeks prior to their stay.

Cats:

• Rabies (1 or 3 year immunity based on your pet’s age)
• FVRCP (1 – 3 year immunity based on your vet’s recommendation)

Personal Items

Green Dog Inn provides the following to all its guests: beds, bowls, toys, and treats. You can bring a favorite toy or two from home but please make sure they are washable and cannot be ripped apart or de-stuffed.
Only small blankets will be allowed, something that can be washed in a household washing machine. No stuffed bedding will be accepted. While each pet has their own bin for personal items, because of our strict cleaning policies, your items may become misplaced and difficult to locate on departure day. Keeping this in mind, please don’t bring any items that are precious to you where you would be upset if they were lost.

Playtime

Is your pet a socialite? A bully? A drama queen (or king)? A sweetheart? A nosey body? A loner? Only likes people? We tailor playtime around your pet’s personality. They can go out in the yard to play with similar dogs, a whole variety of dogs or just a person or two- and some toys. If your pet prefers to play inside we have a spot for that as well! We aim to make every pet’s stay here as fun and stress free as possible! Let us know what your pet prefers and we’ll be glad to accommodate them. See our Services and Rates page for details about arranging extra play time for your pet!

Boarding Charges

Boarding charges are by the calendar day. Each guest is charged for the day of arrival regardless of time of day. Guests being picked up before 12:00 pm will not be charged for that day. There is a $30.00 charge for all pickups and drop offs on holidays and after hours.

Payment

Payment is required for all services rendered prior to departure. A deposit is required for all first time guests, pets staying two weeks or longer, and for all holiday appointments. We accept cash, check, and credit card.

Cancellations

Please give us as much notice as possible as we will need to re book your pet’s space.  If we are not able to re book it, a cancellation fee may apply.

If There Is An Emergency

If, for any reason, it is determined that one of our guests needs veterinary attention, we will attempt to contact your personal veterinarian. If we are unable to reach them, we will contact a local veterinarian or emergency hospital to attend to your pet. Every attempt will be made to contact you as well, so you are aware of the situation and are available incase any major decisions need to be made. The cost of any veterinary services and transportation is the responsibility of the pet owner and will be charged on departure day.